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Usability Test
for the online course
Creating and Developing my ePortfolio

To evaluate my online course, performing a functionality test involving my stakeholders is vital. The earlier I identify problems, the easier they are to fix. To conduct this evaluation, I followed these steps:

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It is crucial to start with a clear goal and figure out the questions I am trying to answer with this test. I designed a Usability Test through a Google Form with twelve questions. It includes questions with Likert scales, small tasks to perform, and a space for feedback/improvement/suggestions. With this survey, I am measuring functionality, the flow of information, and relevant content.

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The research shows that a good practice for starting is to recruit 3 to 5 people, focussing on potential participants; many stakeholders can influence my course design, but I considered my ePortfolio team members the first group to share it. The time is also essential when recruiting the testers to ensure their cooperation; it should be no longer than thirty-five minutes.

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The invitation with the survey and code for the class was e-mailed to five of my stakeholders.  Three colleagues performed the Usability test. 

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The responses were analyzed with the tool that Google Forms provides. Although only two participants were familiar with the Google Platform, they could all perform the task I was asking them to do. They feel confident navigating the course and find it relevant to their curriculums, so they are willing to take it. It was only a suggestion from one of the participants about the assignment instructions. He suggested they should be more specific. 

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Results

  • I recruited the right people since the ePortfolio team members will be the primary users.

  • The Impact of using the Google Classroom platform on the usability test contributed to positive results. It is user-friendly and accessible. Two of my testers were familiar with it, making navigation easier.

  • The lesson I learned from the usability testing feedback is to be more specific in the assignment instructions. My experience of previously taking an ePortfolio course could influence this issue; I realized that when taking this course for the first time, the instructions need to be clear and specific. 

  • I address this usability test issue by fixing the assignment instructions and making them more explicit.

  • Feedback is vital when developing online courses; it helped me improve the course's functionality and create a better learning experience to succeed in the course. 

  • Since the issue was fixed, the detected issue did not affect the course. The outcomes activities and assessment are still aligned.

  • Although the overall usability test had a positive outcome, more issues could be found. At the end of the course, a survey is sent to the learners to evaluate it. I am open to suggestions to make improvements.

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